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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft
July 25, 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
Common Models in SOA: Tackling the Data Integration Problem by Progress Software
December 01, 2008 - (Free Research) You're probably familiar with the use of common formats in integration. These common representations, or in some cases mutually agreed upon formats, are often found in B2B transactions. To see how a common model can simplify SOA development, let's examine the standards at the foundation of SOA and ESB to understand what they include and...
The Semantic Dialogues by Progress Software
August 28, 2009 - (Free Research) The Semantic Dialogues tells the story of how National Networks, a fictional telecommunications service provider, pursued and achieved data interoperability within their SOA.
MKS X/Server v 8.5 - High-performance, transparent PC X server by MKS, Inc. - Interoperability Division
June 08, 2009 - (Free Research) This world of PC/UNIX system integration demands a product available for the newest PC architectures and is easy to use and easy to manage. Applications normally available on expensive UNIX workstations can be readily accessed from enterprise desktops.
Adobe ColdFusion 9 by Adobe Systems, Inc.
October 05, 2009 - (Free Research) Adobe ColdFusion 9 software enables developers to rapidly build robust Internet applications by condensing complex business logic into fewer lines of code.
The Best of Both Worlds: Sharing Mac Files on Windows Servers by Group Logic
October 27, 2009 - (Free Research) This whitepaper discusses the issues involved in sharing files between Macs and Windows servers and compares the options for successful integration. It is intended for systems administrators, technical evaluators and decision-makers who are considering upgrading or purchasing a Mac/Windows integration solution.
Enterprise Cloud Computing: Transforming IT by Platform Computing Corporation
July 2009 - (Free Research) This white paper examines the evolution of private clouds and discusses how many organizations that have implemented grid or virtual machines are moving towards private clouds. It also describes how organizations can successfully implement this new IT delivery model using a phased approach that starts with cloud management software.
Winning the Future: The Business Case for Rapid Transformation by Progress Software
August 2009 - (Free Research) Transformation has become an overused buzzword, but its real meaning remains important. Under the microscope, operations transformation is about integrating operations silos and processes, merging disparate units in the wake of acquisitions, and reducing operational expenses.
Redcell™ OpsCenter -- Find, Configure, and Monitor your entire data center. FREE TRIAL by Dorado Software
September 2009 - (Free Research) Monitoring and configuring a variety of complex devices (network, systems, storage, security) from multiple vendors is a daily battle that challenges even the most experienced administrators. Today's virtual and physical environments can only be handled with a centralized management solution.
Advent Portfolio Exchange Demo by Advent Software, Inc
July 2008 - (Free Research) Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.
Reducing IT TCO with Effective Endpoint Security Management by Lumension
August 2009 - (Free Research) This audiocast includes the findings from Aberdeen Group's latest report "Endpoint Security, Endpoint Management: The Cost Cutter's Case for Convergence", information about which endpoint security management technologies are used by "Best-in-Class" organizations, and recommendations to improve your security and ultimately reduce IT TCO.
Optimizing Your SAP by Atos Origin
November 2009 - (Free Research) Read this paper and learn how Atos Origin, the number one SAP upgrade partner and has over 20 years experience of upgrading SAP systems we have upgraded every R/3 release from 2.0 upwards, can help you bring your SAP system to where it needs to be.
The Flawed Vision of Customer Data Integration – How to Get it Right the First Time by Siperian, Inc.
September 2009 - (Free Research) The initial goal of Customer Data Integration (CDI) was to create the most reliable customer data for the entire company. We now know that the golden opportunity for CDI lies within Master Data Management and the ability to uncover interactions and understand the relationships that companies have with their customers.
Simplify Software as a Service (SaaS) Integration by Cast Iron Systems
January 2008 - (Free Research) Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.
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