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Meeting Storage Management Goals with HP Proactive Select by Arrow/HP October 20, 2009 - (Free Research) This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge by Dell, Inc. and Intel July 01, 2009 - (Free Research) This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protect Your Company, Freeing Up Time for Your Business by Panda Security September 09, 2009 - (Free Research) By complementing a solid technological approach with an additional protection strategy and the best support services, Global Business Protection offers your company peace of mind, so you can focus on what is really important for your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP America Inc January 23, 2009 - (Free Research) This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

REDUCING COSTS THROUGH BETTER SERVER UTILIZATION by Sun Microsystems, Inc. March 01, 2009 - (Free Research) Keeping datacenters agile is key as IT organizations support dynamically changing business priorities and cope with economic pressures. By consolidating systems onto the latest server technology and taking advantage of virtualization techniques, enterprises can optimize datacenter efficiency, gain flexibility, and reduce operating costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why You Should Take a Holistic Approach to ITIL and Service Support by BMC Software, Inc June 15, 2009 - (Free Research) In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Complete View Of The Enterprise: Linking Operational And Financial Planning In Global Organizations by SAP America Inc May 01, 2008 - (Free Research) In February 2008, CFO Research Services, a unit of CFO Publishing and part of The Economist Group, began a research project with Business Objects, an SAP company, asking senior finance executives to give views on their priorities and challenges around integrating operational and financial planning processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Rouse Partners with Double-Take Software to Develop a Robust Business Continuity Plan by Double-Take Software UK October 23, 2009 - (Free Research) As a highly respected leading global intellectual property (IP) consultancy and law firm, Rouse needed to be confident in its level of client service, even in the event of a IT system failure. Read this case study to learn how Rouse partnered with Double-Take Software to develop and implement a full business continuity plan. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

A Practical Guide to Disaster Recovery Planning: The Basics to Getting Started by Double-Take Software UK December 01, 2006 - (Free Research) This paper is intended to help simplify the process of starting a disaster recovery plan so as not to be so overwhelming. Through some basic steps, businesses can better protect themselves against data loss while working toward a more complete business continuity plan. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GMAC-RFC - Backup Confidence Bolstered by Data Domain May 01, 2008 - (Free Research) Partnering with Data Domain has bolstered GMAC-RFC's confidence in its enterprise data protection infrastructure. Today, the backup and restore process is streamlined and reliable, and rapid disaster recovery (DR) response times enable GMAC-RFC to ensure business continuity. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Lloyd's TSB Corporate Markets by Data Domain May 22, 2009 - (Free Research) Following a thirty day pilot test of the proposed Data Domain solution, Lloyds TSB Corporate Markets implemented two Data Domain DD430 restorers and one DD460 restorer; they gained instantaneous data replication capability, scalability, and other benefits. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus UK October 27, 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Marin County Upgrades Tax System While Reducing the Costs of the Mainframe by Micro Focus UK October 27, 2009 - (Free Research) The property tax system for Marin County, California, was increasingly expensive to maintain; furthermore, it was not possible to integrate it with newer modern technologies. Read this case study to learn how they updated and modernized this critical application without losing valuable IT assets embedded in the current system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: DaimlerChrysler South Africa - Migrating Mission Critical Application Achieving Over 50% Cost Savings and Improving Service Levels by Micro Focus UK October 27, 2009 - (Free Research) In October 2003, DaimlerChrysler South Africa decided that significant cost savings could be achieved by migrating its mission critical systems onto a contemporary low cost platform and in the process remove the mainframe. This case study presents the challenges the company faced as well as the solution and benefits achieved. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Real-Time Data Protection for Microsoft Hyper-V by Double-Take Software UK October 23, 2009 - (Free Research) To provide disaster recovery for virtual machines running on a Hyper-V host, look to Double-Take for Hyper-V from Double-Take Software to protect your workloads with real-time replication and automated failover for virtualized workloads. Read this white paper for more details. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Double-Take Software Case Study: Matrix Group by Double-Take Software UK October 22, 2009 - (Free Research) Matrix Group, a privately owned financial services business, was looking to implement a full disaster recovery and continuity strategy. Read this case study to learn how Matrix Group worked with Double-Take Software to create a highly resilient, reliable and predictable IT system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Presentation Transcript: File Virtualization Explained by F5 Networks UK October 16, 2009 - (Free Research) At its most basic, file virtualization is about separating file data from restrictions in how it is accessed and manipulated. It can also ease things when it comes to migrating those storage systems. Read this presentation transcript to find out more about file virtualization. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

File Storage Usage for a Mid-sized Technology Company by F5 Networks UK October 01, 2008 - (Free Research) "Company ABC" is a successful enterprise with an annual storage growth rate of 70%, and a series of data management challenges. Check out this report to see what they uncovered by conducting a file system inventory -- and how they used that information to reduce costs and improve data management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Smarter Storage Infrastructure by F5 Networks UK September 10, 2009 - (Free Research) This whitepaper explains how building a smarter storage infrastructure based on the business value of data can enable you to address your data storage requirements efficiently and at the lowest cost. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An Expert Guide to SharePoint as an Email Archiving Solution by Mimosa Systems UK September 24, 2009 - (Free Research) In this E-Guide, explore the benefits and drawbacks associated with using SharePoint as an archiving solution, and examine the overlap between SharePoint and Exchange to ensure your business selects the right platform to meet its needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Guide to Threat Management by M86 Security UK March 19, 2009 - (Free Research) Check out this expert eBook and get expert advice that can help your company successfully improve its threat management posture. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Achieving Service Excellence Across The Enterprise by Numara Software February 01, 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical and Flexible Business Process Automation with Numara FootPrints 9 by Numara Software February 19, 2009 - (Free Research) In today's economic climate, products that enhance operational efficiency are more essential than ever. By leveraging a single, highly adaptive, centralized system to track and automate multiple business processes, you can maximize productivity, reducing support costs and increasing quality of service across your entire business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. (TRIAL SOFTWARE) GO TO

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