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Professional Services Automation
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Extend Workflow and Automation - Taking Process Automation to the Limit by Opalis Software, Inc.
June 2008 - (Free Research) The newest release of Opalis Integration Server version 5.5continues to extend the capabilities of workflow automation and integration. Read this paper to learn about the first IT process automation executive dashboard to deliver end-to-end automation.
ServicePower - Strengthening the Service Chain by SERVICEPower.
ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.
UC4 Software: Helping IT Acheieve Sarbanes-Oxley Compliance by UC4 Software Inc
June 2008 - (Free Research) This whitepaper describes how UC4 Workload Automation Suite can be used to help meet Sarbanes-Oxley compliance based on the COBIT Control Objectives, a widely adopted set of control objectives.
Beyond Job Scheduling: The Road to Enterprise Process Automation by UC4 Software Inc
May 2008 - (Free Research) This white paper demonstrates the ever-increasing value of adding enterprise process automation software to the IT infrastructure. It traces the evolution of traditional batch scheduling, illustrates where leading edge products are today.
Order-to-Cash Best Practices for Billing: Automated Access and Delivery by Esker Inc.
August 2008 - (Free Research) Esker DeliveryWare enables users to match up proof of delivery and other documents with corresponding orders and invoices at any point in the billing process, and to sort, archive, send and track POD documents automatically and electronically.
Top Ten Reasons to Automate Operating Expense Controls by ExpenseWatch.com.
March 2008 - (Free Research) This "top-ten" list of why companies automate operating expense controls has been compiled
from leading technology and payment consulting and research firms, leading financial publications and extensive interviews with businesses that use expense control software. One or more of these situations may, in fact, be true for you.
Telecom Expense Management Solutions by AnchorPoint.
August 2008 - (Free Research) AnchorPoint offers a fully integrated applications software suite and set of outsourced services providing enterprises the ability to comprehensively manage their current and planned communications environments.
Network Management and Applications Performance Services by Alcatel Lucent
August 2008 - (Free Research) This whitepaper examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services.
Shenzhen Telecom by Pitney Bowes Group 1 Software
July 2008 - (Free Research) Pitney Bowes Group 1 Software customer communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
A Project Manager's Guide to Tracking Time and Resources by Sage Software
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October 2007 - (Free Research) Regardless of methodology or lifecycle model employed, every project manager benefits from the automation of critical aspects of budgeting, resource allocation, monitoring and reporting throughout a project. This paper will present a brief overview of popular project management methodologies and the challenges of proper resource management.
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