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The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent November 2008 - (Free Research) This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Challenging Economy's Effect on the IT and Telecom Market by SkillSoft Corporation December 2008 - (Free Research) IT is no exception to the effects of the current recession since it forms a part of a company's budget. This report presents an overview of analyst observations on current recession trends in IT and telecom sectors, predictions about the future prospects and their recommendations to mitigate the impact. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP America Inc January 2007 - (Free Research) This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Equallogic PS Series and VMware View Enhance Virtual Desktop Project Success by Dell, Inc. May 2009 - (Free Research) Read this white paper to to learn how VMware View can help IT administrators decrease operating costs by centralizing management, data protection and security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Communications Transformation: Transportation, Energy, and the Public Sector by Alcatel-Lucent March 2009 - (Free Research) This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transcending Time and Attendance: High Performance Manufacturing with Workforce Management by Infor December 2008 - (Free Research) This whitepaper will provide insight into the concepts, components and benefits of implementing a strategic workforce management solution for manufacturers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: Order Management Hubs, Q4 2008 by Sterling Commerce November 2008 - (Free Research) In the second update to the industry's only process-focused order management assessment of its kind, Forrester evaluated eight leading order management solutions in a 152-criteria evaluation. We found that Sterling Commerce and Oracle E-Business Suite led the pack among the Leaders who delivered technologies that support the perfect order. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Forrester: The Evolution of The Enterprise Network by Blue Coat June 2009 - (Free Research) Businesses are turning to IT to drive down operating expenses as well as ratchet up productivity and efficiency to drive a more effective, leaner business in 2009 and beyond. IT needs to help save the business while remaining responsive, reliable, and agile, all using less investment than was previously available. Read on to learn more. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Tap Aggregation and Filtering to Enable Deep Packet Inspection (DPI) by Gigamon July 2009 - (Free Research) Read this brief paper to learn how network monitoring using DPI analyzers is a mission critical application that is tailor-made for the Data Access Network (DAN) architecture and saves substantial amounts of money for the telecom carrier. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Profiting from Absence Management: How to Cut the Costs of Employee Absences by Infor December 2008 - (Free Research) This paper explains how a decisive strategy and integrated systems will enable you to surmount the costly barriers now associated with employee absence management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pacing the LTE Transition IT Briefing by Motorola, Inc. June 2009 - (Free Research) In this IT briefing - taken from the SearchTelecom.com podcast - Tom Nolle looks at the drivers causing telecom operators to deploy LTE for their 4G wireless networks and how different geographic and customer requirements should influence their decisions. (IT BRIEFING) VIEW ABSTRACT | GO TO

Unified Communications Strategy and Business Case Services by Aspect by Microsoft December 2008 - (Free Research) Unified Communications (UC) is a powerful set of tools and capabilities which can be leveraged to unlock benefits for your enterprise. Download this paper to find out how Aspect Professional Services will work closely with your key business and IT stakeholders to learn about your environment and develop a strategy and business case. (DATA SHEET) VIEW ABSTRACT | GO TO

Managing your communications overload by Orange Business Services June 2009 - (Free Research) In recent years, there has been a communications explosion. The sound of a busy signal is obsolete and can no longer be tolerated in the fast-paced business world. Employees, partners, suppliers and customers need immediate access to the people who make their businesses go, and delays cost time and money. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SingTel Selects Alcatel-Lucent as Strategic Partner in IPTV Deployment by Alcatel-Lucent June 2009 - (Free Research) Read this case study to learn how SingTel, a major carrier in the Asia-Pacific region, overcame the challenges associated with providing new services and broadening their customer base. The solution allowed them to provide advanced IPTV features - including HD VoD - quickly and at aggressive prices, thereby affirming their place as a market leader. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Alcatel-Lucent Ultimate Wireless Broadband Solution by Alcatel-Lucent June 2009 - (Free Research) Read about Alcatel-Lucent's Ultimate Wireless Broadband End-to-End LTE solution. This industry leading solution enables you to successfully evolve your business model and realize the revenues, reduced costs, and increased efficiency delivered by Long-Term Evolution. Learn how it can help you take full advantage of wireless IP service delivery. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

ROI for Unified communications in a challenging environment by Orange Business Services June 2009 - (Free Research) In this podcast, expert Marty Parker delves into the main drivers of ROI for unified communications (UC). (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Migrating Millions to IP: A Mission Impossible? Not with a Migration Control by Alcatel-Lucent January 2007 - (Free Research) This paper describes the key business drivers for the creation and operation of the MCC, the critical functions of the MCC, and the basic principles for establishing an effective MCC organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essentials of Delivering Video Services E-Guide by Alcatel-Lucent June 2009 - (Free Research) The largest component of network-related average revenue per user (ARPU) is video content, and so video content in some form is a key to revenue and profit growth. There are different business and technology strategies for providing video content. Read this E-Guide to understand which strategy is best for you. (EGUIDE) VIEW ABSTRACT | GO TO

Guidelines for Effective 3rd Party Management on Complex Integration and IP Transformation Programs by Alcatel-Lucent June 2009 - (Free Research) This paper outlines the challenges of introducing next generation technology and defines the roles and responsibilities of a prime integrator. The critical elements of 3rd party engagement and management are also defined. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling the Profitable Evolution of Mobile Transport to All-IP by Alcatel-Lucent June 2009 - (Free Research) As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Evolution of IPTV: A Provider's Perspective by Alcatel-Lucent June 2009 - (Free Research) In this podcast, you will hear how today's operational IPTV business will soon evolve to a multimedia and multi-screen environment and how Alcatel-Lucent is helping service operators along that very important journey. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Is the Back Office Ready for a Technology Refresh by Transverse May 2009 - (Free Research) In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

IP Telephony from A-Z - The Complete IP Telephony eBook by ShoreTel December 2007 - (Free Research) Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management. (EBOOK) VIEW ABSTRACT | GO TO

IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper by ShoreTel May 2009 - (Free Research) The purpose of this white paper is to present and discuss the ShoreTel TCO Tool, an analytical method that informs and accelerates the technology evaluation process by calculating and comparing the TCO of available IP-based UC systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2008 Nemertes Report Executive Summary-- Unified Communications and Collaboration: Top VoIP Vendors Report by ShoreTel May 2009 - (Free Research) Check out this analyst report that examines real-life business situations and provides recommendations about IP telephony solutions providers and best practices. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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