Telecom Auditing and Expense Management | Unified Communications / Voice & Data Convergence | Business Intelligence Solutions | Telephony/ CTI/ VOIP | Project Management Solutions | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Network Management | Project Accounting | Wireless Technologies and Mobile Computing | Communications Carriers

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The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent November 2008 - (Free Research) This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Challenging Economy's Effect on the IT and Telecom Market by SkillSoft Corporation December 2008 - (Free Research) IT is no exception to the effects of the current recession since it forms a part of a company's budget. This report presents an overview of analyst observations on current recession trends in IT and telecom sectors, predictions about the future prospects and their recommendations to mitigate the impact. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Best Practices for Communications Transformation: Transportation, Energy, and the Public Sector by Alcatel-Lucent March 2009 - (Free Research) This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Equallogic PS Series and VMware View Enhance Virtual Desktop Project Success by Dell, Inc. May 2009 - (Free Research) Read this white paper to to learn how VMware View can help IT administrators decrease operating costs by centralizing management, data protection and security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP America Inc January 2007 - (Free Research) This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transcending Time and Attendance: High Performance Manufacturing with Workforce Management by Infor December 2008 - (Free Research) This whitepaper will provide insight into the concepts, components and benefits of implementing a strategic workforce management solution for manufacturers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: Order Management Hubs, Q4 2008 by Sterling Commerce November 2008 - (Free Research) In the second update to the industry's only process-focused order management assessment of its kind, Forrester evaluated eight leading order management solutions in a 152-criteria evaluation. We found that Sterling Commerce and Oracle E-Business Suite led the pack among the Leaders who delivered technologies that support the perfect order. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Forrester: The Evolution of The Enterprise Network by Blue Coat June 2009 - (Free Research) Businesses are turning to IT to drive down operating expenses as well as ratchet up productivity and efficiency to drive a more effective, leaner business in 2009 and beyond. IT needs to help save the business while remaining responsive, reliable, and agile, all using less investment than was previously available. Read on to learn more. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Pacing the LTE Transition IT Briefing by Motorola, Inc. June 2009 - (Free Research) In this IT briefing - taken from the SearchTelecom.com podcast - Tom Nolle looks at the drivers causing telecom operators to deploy LTE for their 4G wireless networks and how different geographic and customer requirements should influence their decisions. (IT BRIEFING) VIEW ABSTRACT | GO TO

Unified Communications Strategy and Business Case Services by Aspect by Microsoft December 2008 - (Free Research) Unified Communications (UC) is a powerful set of tools and capabilities which can be leveraged to unlock benefits for your enterprise. Download this paper to find out how Aspect Professional Services will work closely with your key business and IT stakeholders to learn about your environment and develop a strategy and business case. (DATA SHEET) VIEW ABSTRACT | GO TO

How to Spot a Failing Project by AtTask February 2009 - (Free Research) Only about one-third of all projects are complete successes. Download this paper to take a look at the early warning signs in an IT project and what you can do to make the project a success. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Managing your communications overload by Orange Business Services June 2009 - (Free Research) In recent years, there has been a communications explosion. The sound of a busy signal is obsolete and can no longer be tolerated in the fast-paced business world. Employees, partners, suppliers and customers need immediate access to the people who make their businesses go, and delays cost time and money. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating and managing value-driven product portfolios - Improving product portfolio management to optimize your products, services and projects by IBM April 2009 - (Free Research) The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is the Back Office Ready for a Technology Refresh by Transverse May 2009 - (Free Research) In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

2008 Nemertes Report Executive Summary-- Unified Communications and Collaboration: Top VoIP Vendors Report by ShoreTel May 2009 - (Free Research) Check out this analyst report that examines real-life business situations and provides recommendations about IP telephony solutions providers and best practices. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Leapfrog Services by CA September 2008 - (Free Research) Centralized management approach has enabled Leapfrog to standardize its core processes and automate routine tasks to develop a scalable and repeatable model for IT support. (WHITE PAPER) GO TO WHITE PAPER

Protecting SharePoint with Double-Take for Windows 5.0 by Double-Take Software April 2008 - (Free Research) Download this whitepaper today to learn how to use Double-Take Software as a cost efficient way to protect your SharePoint data and access. When recoverability matters, depend on Double-Take Software to dynamically move, protect, and recover your critical applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eTSS - Web Based Electronic Time Sheet Management Software by GHG Corporation GHG Corporation's electronic Time Sheet Management Solution (eTSMS) is a web-based employee management tool that automates time collection and approval processes.  (ASP) GO TO DETAILED REPORT

What Every IT Manager Needs To Know About Project Management by Global Knowledge May 2009 - (Free Research) It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Oracle Project Analytics: Understand Project Performance with the Powerful New Analytics Application from Oracle by Oracle Corporation June 2009 - (Free Research) In this podcast, Fred Richards, Senior Director of Oracle Business Intelligence Applications, discusses how new project analytics tools track your program performance and costs, improve project portfolio performance, and deliver insight into project revenue. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Best Practices in Creating a Strategic Finance Function by SAP America Inc January 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Alcatel-Lucent Ultimate Wireless Broadband Solution by Alcatel-Lucent June 2009 - (Free Research) Read about Alcatel-Lucent's Ultimate Wireless Broadband End-to-End LTE solution. This industry leading solution enables you to successfully evolve your business model and realize the revenues, reduced costs, and increased efficiency delivered by Long-Term Evolution. Learn how it can help you take full advantage of wireless IP service delivery. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Enabling the Profitable Evolution of Mobile Transport to All-IP by Alcatel-Lucent June 2009 - (Free Research) As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Steps to Automating Accounts Payable by Kofax, Inc. February 2009 - (Free Research) This white paper proposes a 5-step approach to automate an accounts payable operation, describing the typical costs of processing invoices manually and the saving that can be achieved with each of the incremental steps. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Consolidating service platforms to reduce operations costs by Juniper Networks, Inc. May 2009 - (Free Research) This presentation transcript, taken directly from the webcast of the same name, talks about consolidating service platforms to reduce costs. It starts off by asking the obvious question: What is a service platform and why do I care? (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

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