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GradeCard - Supplier Performance Management System by Lyons Information Systems, Inc.
GradeCard® is a supplier performance measurement solution configured for client-server or web-based environments in manufacturing corporations. Developed for mid-sized and large-sized manufacturers, GradeCard measures supplier quality, delivery and service performance across your business enterprise.
Order-to-Cash Best Practices for Billing: Automated Access and Delivery by Esker Inc.
August 2008 - (Free Research) Esker DeliveryWare enables users to match up proof of delivery and other documents with corresponding orders and invoices at any point in the billing process, and to sort, archive, send and track POD documents automatically and electronically.
Telecom Expense Management Solutions by AnchorPoint.
August 2008 - (Free Research) AnchorPoint offers a fully integrated applications software suite and set of outsourced services providing enterprises the ability to comprehensively manage their current and planned communications environments.
Astea Alliance Service Management Suite by Astea International Inc.
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Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
ServicePower - Strengthening the Service Chain by SERVICEPower.
ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.
Session Initiated Protocol (SIP): A Five-Function Control Protocol by F5 Networks
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November 2007 - (Free Research) The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP provides five functions, uses a layered approach that gives it flexibility, and has an openness that enables new applications to utilize it. SIP’s open nature guarantees its large presence in IP-based multimedia communications architectures.
Evolving Project Management Tools with Innovative Project Planning by TechExcel, Inc.
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June 2006 - (Free Research) As the software teams strive to provide more complex solutions, the role of the project manager has become critical in application lifecycle management. DevPlan's approach is to break a project into two layers: planning and execution. Planning takes place by breaking the project into areas of work, or sub-projects.
Beyond Job Scheduling: The Road to Enterprise Process Automation by UC4 Software Inc
May 2008 - (Free Research) This white paper demonstrates the ever-increasing value of adding enterprise process automation software to the IT infrastructure. It traces the evolution of traditional batch scheduling, illustrates where leading edge products are today.
Fire & Security Success Story by SERVICEPower.
June 2006 - (Free Research) Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology.
Extend Workflow and Automation - Taking Process Automation to the Limit by Opalis Software, Inc.
June 2008 - (Free Research) The newest release of Opalis Integration Server version 5.5continues to extend the capabilities of workflow automation and integration. Read this paper to learn about the first IT process automation executive dashboard to deliver end-to-end automation.
Network Management and Applications Performance Services by Alcatel Lucent
August 2008 - (Free Research) This whitepaper examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services.
UC4 Software: Helping IT Acheieve Sarbanes-Oxley Compliance by UC4 Software Inc
June 2008 - (Free Research) This whitepaper describes how UC4 Workload Automation Suite can be used to help meet Sarbanes-Oxley compliance based on the COBIT Control Objectives, a widely adopted set of control objectives.
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